As of July 2022, we no longer offer any returns or exchanges for our United States customers (nor our international customers). We made this decision because of the current monkeypox outbreak happening worldwide and in the U.S. We made this decision in order to protect our customers' health, and not our bottom line. All sales of shorts, tights, bodysuits, singlets, tops and hats are final and non-refundable. This means that when you buy any of these products, you are getting a brand-new product sealed securely in plastic packaging. We do not send you any restocked items, because we no longer allow returns or exchanges. If and when the outbreak is mitigated, we will revisit and update our policy
APRIL UPDATE: We have resumed shipping to Australia and New Zealand
We don't offer returns or exchanges for international orders. Orders placed from countries outside the United States are final. LED Queens is not responsible for tariffs or import fees when our products are received by international customers.
All shipping rates are calculated at checkout based size of your order.
International orders also may be subject to VAT and customs fees upon arrival. LED Queens is not responsible for international import fees upon arrival.
the European Union put into effect new e-commerce tax laws on July 1, 2021. Here's what our EU customers need to know:
If you have any questions, send us an email.