Customer Service

CONTACT US: shop@ledqueens.com

We respond in 24 hours or less.

WHERE'S MY ORDER?

You can look up your order any time on our Order Lookup Page! Please keep in mind that COVID-19 has created a longer production time for our products. Right now our average order is taking 3 weeks to fulfill, but we are working on shortening that time as soon as we can. Thank you for your patience.

FREE RETURNS FOR U.S. ORDERS

We make returns very easy for LED fans. We pay for all shipping costs for returns for orders placed in the United States. We don't offer returns or exchanges on international orders. Orders placed outside the U.S. are final.

What items are returnable?

Within 30 days of receipt of your shipment.
In original condition.
Unwashed and unworn.
In the original packaging.
If you should need an exchange, simply return the product(s) from your order, and you can easily put in a new order on our web site for the products you need.

For all other questions, you can email us at shop@ledqueens.com. We will email you back within 24 hours.

How soon will I get my refund?

* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
* Refunds are made to your PayPal or credit card in about 3 business days.

Who We Are

LED Queens is a U.S.-based maker of fitness apparel, designed by Cesar Torres. We ship world-wide and retail exclusively online through our web store LEDQueens.com.