Customer Service

We offer free returns and exchanges as follows:

RETURNS AND EXCHANGES

We make exchanges very easy for LED fans. We pay for all shipping costs for orders in the United States. At this time we don't offer returns or exchanges on international orders.

What items are exchangeable or returnable?

  • Within 30 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn.
  • In the original packaging
  • Note: We only offers exchanges for the same item in different sizes. We do not allow substitutions for other products. 

To start you return or exchange, send us an email at shop@ledqueens.com and include your order number in the subject line. We will email you back within 24 hours and send you a shipping label you can print at home.

 

How soon will I get my refund?

* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
* Once we review, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days or less.

Who We Are

LED Queens is a U.S.-based maker of fitness apparel, designed by Cesar Torres. We ship world-wide and retail exclusively online through our web store LEDQueens.com.

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